Intro

ING Car Lease, established in the 1970’s, has become one of the leading full service vehicle leasing companies in Europe. It is part of the ING Group, one of the world's largest financial services companies, offering banking, insurance and asset management in over 50 countries. Based in Bracknell in Berkshire, ING Car Lease employs around 200 people.

Objectives

HR information was not being updated regularly enough on the previous system because it was not easy to use, and even when information was entered it was hard to retrieve it in any useful format. Also it could only be updated by HR, not by individuals and managers themselves, so there was no general ownership. So the key objective was to introduce an HR solution that provides a databank of accurate, high quality people based information to support the company in managing its people effectively.

Result

Through Octopus ING now has a centralised HR information bank that is easy to use, accessible by HR, managers and employees across the business, and that allows them to easily view, update, amend and report on HR information. The leadership team can see reports on key issues such as headcount, cost of absence; managers and employees can directly view information about themselves and people they manage, and the HR Manager’s time that was previously spent on answering routine queries is freed up for more proactive HR tasks such as improving processes and working towards more efficient and cost saving people management.

ING's IT department were very satisfied with the physical security of Octopus and the in built security features that limit access to relevant areas .

"Octopus is the most user friendly system I have used and benefits our business enormously. I have nothing but praise for Octopus. From our experience at ING I can whole-heartedly recommend it" - Jeanne Browne, HR Manager ING.

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