Intro

CragRats is a unique organisation based in Holmfirth, West Yorkshire that delivers learning solutions to business professionals, companies, young people and educational institutions using a variety of media, including “Theatres in Education”. Cragrats has won the Sunday Times award as one of the UK’s Top 100 Best SME Companies to Work For.

Objectives

To find an HR solution that fits the culture of this creative organisation where people are empowered and self managing, often work away from the office base, and where the workload is unpredictable and fast paced. The solution should enable people to communicate and collaborate and provide sophisticated management information whilst keeping administration time to a minimum.

Result

Octopus is used by CragRats’ employees across the organisation to manage their own information, apply for and approve holidays, be alerted to appraisals and other procedures, and keep track of important information about people they manage. Structured HR processes can be followed amidst a hectic workload and administration is handled day to day wherever people are. As a result of using Octopus to store people based records and carry out everyday management, it has a wealth of business intelligence that enables sophisticated business and HR analyses and reports to be produced instantly.

Further benefits have been gained in the areas of co working and communication. People out in the field can stay in contact with the organisation by using Octopus.

"We are very satisfied with the customer service from Octopus. They have bent over backwards for us" - Jill Martin, HR Manager Cragrats.

Read full evaluation >